Data Retention Schedule

Last updated: August 18, 2026

These are operational targets, subject to legal holds, fraud/security investigations, disputes, contract obligations, and applicable law. Deletion includes primary records and queued object deletion; provider backup removal follows the provider's documented cycle.

RecordTarget periodDisposition
Incomplete eligibility session/events with no submitted lead90 daysDelete or aggregate without a direct identifier
Unfunded, withdrawn, or declined lead/application records25 months after closure or decisionDelete PII and raw documents; retain de-identified compliance/portfolio aggregates where permitted
Funded deal, agreement, payment, servicing, and disclosure recordsAgreement term plus 7 yearsDelete or irreversibly de-identify when no hold applies
Temporary upload not attached to an application7 daysAutomated object expiration
Plaid access tokenActive connection plus up to 30 days for verified closureRevoke where supported, then delete encrypted token material
Raw bank transactions and application documentsSame as related application/deal recordDelete from D1/R2 and downstream processing queues
Security and administrative audit eventsAt least 12 months; longer if attached to an incident or legal holdDelete after review period

Requests: privacy@stelopartners.com. Stelo verifies completion through deletion-job audit records rather than representing a record as deleted when an object or provider copy remains active.